FAQs

  • I currently work with secure third-party platforms, to manage insurance billing and eligibility.

    Please let me know in the free consultation whether you’d like to use insurance or private-pay/cash.

  • As a solo practitioner in private practice, I am unable to provide crisis care after work hours. I do not answer messages, emails and calls on weekends and evenings.

    My business hours are Monday to Friday 10am-6pm.

    If an emergency arises after hours or on the weekends, I encourage my clients to rely on the following resources which are available 24/7:

    Call 911 for a medical/psychiatric emergency

    Refer to my RESOURCES tab for more information/other crisis resources!

  • If you are unable to attend a session, please cancel at least 24 hours ahead of time, otherwise you will be charged a $100 late fee (other than for emergencies).

    If you do not show up to an appointment, you will be charged a $100 no-show fee. A session is considered a no-show appointment if a client does not show up 15 minutes after the start time.

    Attendance Policy
    Consistency is an important part of the therapeutic process. When sessions are missed frequently or attendance becomes irregular, it can significantly impact the effectiveness of our work together.

    If missed appointments become a pattern, we will need to re-evaluate the fit and appropriateness of ongoing treatment. In some cases, this may result in ending services and offering referrals to providers who may better meet your current needs or availability.

  • A consultation call with a therapist is typically a brief conversation, usually around 15 minutes, where you can ask questions and get to know me before deciding if you would like to work with me. Here are some things you can expect from a consultation call with me:

    • Introduction: I will introduce myself and ask you to do the same.

    • Reason for seeking therapy: I will ask you about the reason you are seeking therapy and any specific concerns or issues you are experiencing.

    • Questions and answers: You will have the opportunity to ask me questions about my background, experience, and approach to therapy. I might also ask you questions about your background and goals for therapy.

    • Logistics: You can ask me about the logistics of therapy, such as scheduling, fees, insurance, and the therapeutic process.

    • Compatibility: You and I will have a chance to get a sense of how well we might work together. If you feel comfortable with me and my approach, you can schedule a full therapy session. If not, you can take some time to think or continue your search for a therapist who feels like a better fit.

    The consultation call is an opportunity for you to get a sense of my style and determine if I might be a good match for your needs. Remember that therapy is a collaborative process, and finding the right therapist can be a critical step in achieving your therapeutic goals.

  • Here are some questions that you may want to consider asking during a consultation call for therapy:

    • What type of therapy do you specialize in?

    • What is your experience in treating issues similar to mine?

    • What is your approach to therapy?

    • What is the duration of therapy sessions, and how often are they scheduled?

    • How do you measure progress and success in therapy?

    • What is your fee structure, and do you offer insurance reimbursement?

    • How can I reach you outside of scheduled sessions if I need to?

  • I work well with adults who are navigating the impact of various stressors/trauma and are open to exploring how their past experiences may be showing up in the present. My clients don’t need to have it all figured out yet, they just need to be willing to show up, be curious, and engage in the process. I value kindness, openness, and a mutual, real connection. I bring warmth, respect, and a bit of humor when it fits, and see the therapeutic relationship itself as a key part of the healing.

  • Under Section 2799B-6 of the Public Health Service Act, health care providers and health care facilities are required to provide a Good Faith Estimate of expected charges for items and services to individuals who are not enrolled in a plan or coverage or a Federal health care program, or not seeking to file a claim with their plan or coverage both orally and in writing, upon request or at the time of scheduling health care items and services.

    • You have the right to receive a Good Faith Estimate, explaining how much your medical care will cost.

    • Under this law, health care providers need to give patients who don’t have insurance or who are not using insurance an estimate of the bill for medical items and services.

    • You have the right to receive a Good Faith Estimate for the total expected cost of any non-emergency items or services. This includes related costs like medical tests, prescription drugs, and hospital fees.

    • For questions or more information about your right to a Good Faith Estimate or the dispute process, visit www.cms.gov/nosurprises or call or call (800) 368-1019.

  • https://emeraldleecounseling.clientsecure.me

    I use SimplePractice, a secure, HIPAA-compliant electronic health record (EHR) system designed specifically for health and wellness professionals. This platform helps me keep your personal information confidential and organized. Through SimplePractice, you can easily schedule appointments, complete intake forms, make payments, and securely communicate with me — all in one convenient place. Your privacy and data security are my top priorities, and SimplePractice meets strict standards to protect your information.

    • Individual 50 minute - $150

    • EMDR 60 minute - $175

    • EMDR 90 minute - $200

    • Family 50 minute - $175

    Session Length: Session times are not exact. They can be a couple minutes more or less than outlined above. I will use therapeutic discretion to guide a given session’s length.

    Payment: I accept cash, and all forms of major credit cards (through Stripe's processing platform).